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  • Website

    Operational
  • Mail Server

    Operational
  • Hosting Server

    Operational

Recent Incidents

  • Website development

    Resolved in 4 months
    Affected Service: Website June 01, Tue

    Update
    Development details and log of this website

    23:47, Jan 02 UTC

    Identified
    MySQL database has been created

    23:47, Jan 02 UTC

    Identified
    These plugins we installed:
    - Advanced noCaptcha & invisible Captcha
    - 404page - your smart custom 404 error page
    - Akismet Anti-Spam
    - AMP
    - Broken Link Checker
    - Clicky Analytics
    - Cloudflare
    - Elementor
    - Essential Addons for Elementor
    - GDPR Cookie Consent
    - Google Analytics for WordPress by MonsterInsights
    - Hotjar
    - Insert Headers and Footers
    - Jetpack by WordPress.com
    - Login No Captcha reCAPTCHA (Google)
    - Microsoft Clarity
    - Perfect Images + Retina
    - Share Buttons by AddThis
    - Site Kit by Google
    - Smush
    - TrustedSite
    - UpdraftPlus - Backup/Restore
    - Woopra
    - WP Super Cache
    - WP Mail SMTP
    - Yandex Metrica
    - Yoast SEO

    23:51, Jan 02 UTC

    Update
    Website’s plugins auto updates were activated

    20:44, Jan 07 UTC

    Monitoring
    DNS records were set to Cloudflare backbone. The website will be inaccessible during the propagation process.

    10:07, Jan 09 UTC

    Update
    AAAA records didn’t get redirected on Cloudflare’s network

    10:08, Jan 09 UTC

    Resolved
    The development process has been completed and the website https://sie.gr is now live

    07:51, Jun 01 UTC
  • Domain Name

    Resolved in 5 days
    Affected Service: Website Mail Server January 06, Wed

    Update
    Purchased

    03:37, Jan 01 UTC

    Update
    Domain name status changed to: “Αναμονή 5-7 ημέρες για έλεγχο από την επιτροπή ονομάτων χώρου”

    03:38, Jan 01 UTC

    Monitoring
    Propagation process started

    03:39, Jan 01 UTC

    Update
    Name servers has been updated
    Previously:
    - N/A
    -N/A

    Now:
    - dns1.papaki.com
    - dns2.papaki.com

    03:39, Jan 01 UTC

    Update
    Propagation process has been completed

    03:42, Jan 01 UTC

    Update
    Failure to connect with Hosting Server network

    03:43, Jan 01 UTC

    Identified
    Name servers has been updated
    Previously:
    - dns1.papaki.com
    - dns2.papaki.com

    Now:
    - asa.ns.Cloudflare.com
    - frank.ns.Cloudflare.com

    03:44, Jan 01 UTC

    Update
    Propagation process started

    03:45, Jan 01 UTC

    Update
    Propagation process has been completed

    03:47, Jan 01 UTC

    Update
    Connection Success! Domain name root is connected with Hosting Server

    03:47, Jan 01 UTC

    Update
    Domain name status changed to: “DNS configuration through Cloudflare Metwork”

    03:51, Jan 01 UTC

    Monitoring
    Cloudflare CDN has been enabled

    03:51, Jan 01 UTC

    Update
    Domain name status changed to: “Αναμονή 5-7 ημέρες για έλεγχο από την επιτροπή ονομάτων χώρου”

    Note:
    This incident will remain open until this domain name get approved by the Greek general office of internet identity. On this incident will get reported any related updates for this period. After the end of this period, for any other incidents, new items will get created.

    03:53, Jan 01 UTC

    Investigating
    There was an error while we were trying to resolve the host. Our engineers are trying to locate the problem

    09:19, Jan 02 UTC

    Update
    Name servers has been updated

    Previously:
    - asa.cloudflare.com
    - frank.cloudflare.con

    Now:
    - ns1.your-server.de
    - ns.second-ns.com
    - ns3.second-ns.de

    19:40, Jan 02 UTC

    Update
    Name servers has been updated

    Previously:
    - ns1.your-server.de - 213.133.106.251
    - ns.second-ns.com - 213.239.204.242
    - ns3.second-ns.de - 193.47.99.4

    Now:
    - asa.ns.cloudflare.com - 108.162.192.246
    - frank.ns.cloudflare.com - 108.162.193.166

    23:45, Jan 02 UTC

    Update
    SMTP - TLS has been configured by using Report URI

    23:45, Jan 02 UTC

    Update
    According to mailog, the error that we experienced while we are resolving the host, seems to be fixed

    23:46, Jan 02 UTC

    Resolved
    Domain name status change to “Το domain name σας ενεργοποιηθεί από το μητρώο ονομάτων”

    19:28, Jan 06 UTC
  • Hosting Server

    Resolved in 23 minutes
    Affected Service: Website Mail Server Hosting Server January 01, Fri

    Update
    Set up process

    03:33, Jan 01 UTC

    Update
    Web Hosting server has been ordered and processed

    03:34, Jan 01 UTC

    Monitoring
    Web hosting server has been activated. Details:
    - 10GB SSD space
    - Unlimited bandwidth
    - Interbone connection between data centers
    - 100 custom email accounts
    - IMAP/POP
    - SSL
    - MySQL
    - SPF
    - PHP commands line
    - Location: Germany
    - Provider: Hetzner
    - Billing: Monthly

    03:36, Jan 01 UTC

    Monitoring
    Wordpress CMS installation on the domain name root has been started

    03:37, Jan 01 UTC

    Update
    Wordpress CMS has been installed

    03:39, Jan 01 UTC

    Monitoring
    Wordpress CMS configuration started

    03:40, Jan 01 UTC

    Update
    Wordpress CMS configuration has been completed

    03:40, Jan 01 UTC

    Update
    Successful login at CMS_log

    03:41, Jan 01 UTC

    Investigating
    DNS resolving name servers ERROR_log = we are investigating the issue

    03:41, Jan 01 UTC

    Update
    Failure to connect with Domain Name name servers

    03:43, Jan 01 UTC

    Update
    Mail account has been created

    03:45, Jan 01 UTC

    Update
    Access to email web portal and sub domains root

    03:46, Jan 01 UTC

    Update
    Forwarding rules were activated for email accounts

    Log:
    - postmaster @address -> webmaster @address

    03:46, Jan 01 UTC

    Update
    Connection Success! Hosting server root is connected with Domain Name Server

    03:48, Jan 01 UTC

    Update
    Email feature has been activated

    03:48, Jan 01 UTC

    Update
    Temporary URL were changed from generic to domain name.

    Note:
    - During web development process, the address sie.gr will be connected with the website’s version but we won’t publish the final product until it is reviewed by the website’s owner. If you visit sie.gr, this is not a the website’s infrastructure.

    03:50, Jan 01 UTC

    Update
    Health check has been established

    03:54, Jan 01 UTC

    Update
    DMARC certificate has been installed

    03:54, Jan 01 UTC

    Update
    SSL certificate has been established

    03:55, Jan 01 UTC

    Update
    Server status were changed to “Server is ready to get used for this website development project. The process will start soon”

    03:56, Jan 01 UTC

    Resolved
    Hosting Server set up has been completed

    03:56, Jan 01 UTC
  • No incidents reported